Back to all Properties

Each stay, a different story

A quiet heritage escape near the heart of White Town

Booking & Group Packages

We welcome group bookings, long-term stays, and corporate collaborations.Tailored packages available for retreats, events, or curated tours.

Reservations
Book Now
View brochure

FAQs

Common
questions

Early check-in is subject to availability and follows our early check-in policy:

  • Guests may store luggage safely and use the waiting area & common washroom before check-in or after check-out.
  • Early check-in: Subject to availability.
    Early check-in charges: ₹1,000 (anytime before 1 PM).
  • Late check-out: Not available, as the property usually operates at full occupancy.

  • We do not have designated private parking.
  • Safe street parking is available and commonly used by guests & locals.
  • Paid private parking nearby can be arranged upon request.

  • We do not have an in-house restaurant.
  • The property is surrounded by some of Pondicherry’s best cafés and eateries, all within walking distance.

  • Smoking is strictly prohibited inside the rooms.
  • Guests may smoke only in the balcony of their room.]
  • A ₹10,000 penalty applies for smoking inside rooms due to smoke retention & linen damage.

Charme de Pondicherry follows a strict prepayment policy:

  • 100% payment is required at the time of booking.
  • All bookings are non-refundable.
  • Accepted payment modes: UPI, Credit/Debit Cards, Net Banking, Wallets, EMI.

As a boutique 5-room townhouse, last-minute cancellations cause significant operational loss. Therefore:

  • All bookings are 100% non-refundable.
  • Date changes are not permitted.
  • This applies throughout the year, including peak & festival dates.

We currently do not provide in-house décor services.

Unfortunately, pets are not allowed, as we are not equipped to host them comfortably.

  • Rock Beach / Promenade: 5–7 minutes walk
  • White Town cafés & heritage spots: 2–5 minutes walk
  • Auroville: ~20 minutes drive
  • Serenity Beach: ~15 minutes drive
  • Paradise Beach Boat House: ~20 minutes drive

Yes. We can connect you with trusted vendors for:

  • Scooter rentals
  • Bike rentals
  • Car rental services
  • Auto & cab services

Absolutely.

  • 24×7 CCTV surveillance in common areas
  • Night caretaker present
  • Host available on call whenever needed

Yes. As per Government of India regulations, unmarried couples and guests with local IDs are welcome.

 Cancellation & Refund Policy