• If you wish to cancel 14 days before the arrival date, we will refund 80%* of the booking value in the original payment mode or 100% in the form of a future credit note. 

• Cancellations that are made between 7-14 days prior to the arrival date will receive a 50% refund of the total booking value or 60% in the form of a future credit note.

• For any cancellations requested within 7 days of the check-in date, the booking will be non-refundable.

• If the booking has been partially paid for, the cancellation will be deemed non-refundable.

​

*Please note:

​

• Cancellation fee worth 20% of the booking value shall be levied for all refunds processed by stayxp. This is primarily applicable to cover platform charges, convenience fee and processing charges.

• Standard cancellation policy will not be applicable for peak dates.

​​​​

Our standard cancellation policy exempts cancellations made for peak dates as under.

​​​

Holi- 22 March to 26 March 2025

Good Friday and Easter Day- 28 March to 2 April 2025

Ramzan Eid- 5 April to 10 April 2025

Eid- 14th June to 17th June 2025

Independence Day & Raksha Bandhan- 14th August to 20th August  2025

Ganesh Chaturthi- 6th September to 9th September 2025

Onam- 13th September to 18th September 2025

Gandhi Jayanti- 1st October to 2nd October 2025

Durga Ashtami-11th October to 12th October 2025

Diwali- 25th October to 31st October 2025

Diwali & Bhai Dooj- 1st November to 9th November 2025

Guru Nanak Jayanti- 15th November to 17th November 2025

Christmas & New year- 20th December 2024 to 5th January 2025

Republic Day- 26th January 2025

Holi- 13th March to 15th March 2025